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Digital Courses

Masters of Dental Administration: Front Desk 101

This digital course is designed to take the learner from novice to qualified front office administrator. The course includes modules on:

  • Dental anatomy and physiology
  • Dental insurance billing
  • CDT code book understanding
  • Scheduling best practices
  • Robust training in customer service for the front desk

I've also included some juicy extra tips about creating meaningful huddles, proper and accurate reporting of important KPI's, and being a good listener.

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