Fed up with your situation?
Masters of Dental Administration: Front Desk 101
This digital course is designed to take the learner from novice to qualified front office administrator. The course includes modules on:
- Dental anatomy and physiology
- Dental insurance billing
- CDT code book understanding
- Scheduling best practices
- Robust training in customer service for the front desk
I've also included some juicy extra tips about creating meaningful huddles, proper and accurate reporting of important KPI's, and being a good listener.